Cute Apple Plush Toy

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

Delivery time = Process time ( order preparation )+ Shipping time.

(1) We offer free shipping when orders over €60 to most countries.

• Free when orders over €60, €20 shipping fee when orders less than €60.

• Process Time: 1-2 weeks

(2) Fast Shipping: only available to Norway, Iceland and Cyprus

• Carrier: UPS/DHL Express.

• Cost: €100 per piece

• Process Time: 1-2 weeks

• Shipping Time: 5-7 days

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

The delivery time we mentioned is only an estimate and mainly depends on the shipping time.

And the stock levels are indicated on our website based on stock levels that we receive either from our own or the manufacturers warehouse. Stock levels can change quickly. Even though we indicated In stock on our site, it doesn't mean that the product is actually in stock. By the time of order placement, the item may be sold.

• If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected] .
>> Please see our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. What if I receive a damaged item?

If the products you received are damaged, we will replace them for free.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.

3. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected] , we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

About Product

1. What is Harajuku Style?

Harajuku Style originates from the Harajuku district in Tokyo, Japan, and is known for its vibrant colors, unique patterns, and eclectic mix of styles. It blends street culture, cartoon elements, retro and futuristic aesthetics, making it deeply loved by young people.

2. What kind of fabrics are usually used for the clothing? Are they comfortable to wear?

We prioritize the comfort and environmental friendliness of our fabrics. Commonly used fabrics include pure cotton, linen, blends, etc., ensuring that the clothing is comfortable and breathable to wear. For specific fabric information, please refer to the product details page.

3. What about the materials used for home decor items and stuffed animals? Are they safe?

Home decor items are mostly made from eco-friendly and non-toxic materials such as food-grade silicone and high-quality plastics. Stuffed animals, on the other hand, are crafted with soft and skin-friendly short or long plush materials, ensuring they are safe and harmless, suitable for people of all ages.